Open Position for an Office Administrator - CPT Office Based.

We’re looking for a caring yet determined Office Administrator to join our team in the CPT office!

Read all details about the position and requirements further down below.

If your initial submission is considered successful in Step 1, we will send you a link for an online assessment to complete.

Thereafter we hopefully invite you to an in-person interview at our head office in Cape Town CBD.

OUR REQUIREMENTS

To be considered for the role, you’ll need to be:

  • Experienced doing administrative tasks,

  • Organised and detail-orientated,

  • Adept in technology and have proven experience working with different computer software and systems,

  • Confident to engage with caregivers and nurses over the phone and manage onboarding processes for new Field Champs,

  • Service Orientated, i.e. able to build and nurture relationships with our Field Champs

  • A matriculant/ (possibly additional degree but no Must)

  • (Ideally) experienced in the healthcare, caregiving or ECD sector (but no Must)


YOUR RESPONSIBILITIES

As the Office Administrator, you’ll be responsible for:

  • Coordinating Field Champs Applications with a monthly target of new people to onboard

    • Vetting / Compliance

    • Loading Champs on website / assist with selfie / video creation

    • Loading Champs on our backend App for work purpose

    • General Onboarding and motivation

  • Yearly update run for Field Champs on Compliance Documentation

  • Client Reports

    • Checking for Flags in reports

    • Compiling reports for Care Agents

    • Capturing relevant information (ongoing),

  • First point of contact for the COMPANY WHATSAPP PORTAL for incoming messages - clearing and assigning to agents

  • Office Admin required from Team, ad-hoc and ongoing


Remuneration: R10 000 / month total cost to company

Hours: Our flexible hours schedule allows employees to start between 7am-9am. You’ll be expected to work 40 hours/week and receive 15 leave days annually. Our offices are located in 155 Loop Street, CBD

Other: We offer Health4Me Momentum Benefit as well as Company Loans for office team staff who work at CareChamp for more than 12 months.


About Us

Thanks to our platform and custom CareChamp app, we’re connecting those in need of quality care with certified caregivers, registered nurses, companions and child minders.

Here’s how technology is making the lives of our caregivers, clients, and office team easier:

  • Our innovative reservation system allows us to tailor care plans to suit our clients’ needs.

  • We’re committed to matching our clients with the perfect caregiver. Based on their requirements, we send them online profiles—complete with video introductions—of up to 5 compatible caregivers.

  • Our systems take care of all the admin, including scheduling, payments, and tracking of check-in and check-out times.

  • Detailed care reports help our clients stay in control and informed.

We’re picky when it comes to who we welcome into our family. If you consider yourself to be Capable, Honest, Attentive, Mindful, and Pioneering—the pillars of our Champ Philosophy—then we’d love for you to join our team! 

We provide quality training and care to homes throughout South Africa.