Your Care Deposit allows our team to get started with the preparations behind the scenes – from the initial nursing assessment to finding the perfect match with one of our Care Workers.

The deposit will be credited in full against your first invoice (issued weekly or monthly for services provided).

Fully Refundable: Should we be unable to find you a suitable Care Worker (which is highly unlikely!), your deposit will be fully refunded.

Medical Aid Authorization: If you request that we apply for medical aid authorization on your behalf, but your medical aid declines cover and you decide not to proceed with privately funded care, an administration fee of R500 will be deducted from your deposit to cover the medical aid submission process. The remaining balance will be refunded.