FAQ Homecare Furniture and Mobility Aids

 

FAQ Homecare Furniture and Mobility Aids

Delivery times

Our delivery time ranges between 1 - 5 working days, depending where you are based in South Africa.

Warranty 

Most of our products come with a 6 months unless otherwise stated, these vary from product to product.

Returns and Refund policy

We can't accept returns on toilet items and any items that have been used.
Usually we treat each case accordingly.
After receipt and positive inspection of applicable products returned - we will refund within 5 working days.
No refunds on our rental options possible.

How does the return of a rental work

Two weeks before the rental period is over, we will get in touch with you to arrange collection. The collection fee will be the same as initial delivery fee.
Yes, we will charge for delivery, set-up and collection, depending on the area.

Can we book an option of a handyman to help with setup of goods?

Yes, we can assist you to find a handyman in your area.

Thank you for your booking

 

Thank you for your booking!

We will send you up to three available and suitable Champ profiles within 8 hours (business days) - so you can choose your Champ. 

Please don't hesitate to contact us should you have any queries in the meantime.

If you chose to reserve via Cheque / Credit Card, you will not be debited until the first day of your booking. If you chose to pay via EFT, we need to received your EFT 72 hours before your booking to secure your reservation.

Terms & Conditions

 

Terms & Conditions

Last updated: September 9th, 2016

1. Contractual Relationship

These Terms of Use (“Terms”) govern the access or use by you, an individual or company, from south africa, of products and services (the “Services”) made available by M4C (Pty) Ltd trading as CareChamp, a private limited liability company established in South Africa, having its offices at 5th Floor Hamilton House, 30 Chiappini Street, De Waterkant, 8001 Cape Town, Registration Number 2012/128508/07.

PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SERVICES.

Your access and use of the Services constitutes your agreement to be bound by these Terms, which establishes a contractual relationship between you and CareChamp. If you do not agree to these Terms, you may not access or use the Services. These Terms expressly supersede prior agreements or arrangements with you. CareChamp may immediately terminate these Terms or any Services with respect to you, or generally cease offering or deny access to the Services or any portion thereof, at any time for any reason.

Supplemental terms may apply to certain Services, such as policies for a particular event, activity or promotion, and such supplemental terms will be disclosed to you in connection with the applicable Services. Supplemental terms are in addition to, and shall be deemed a part of, the Terms for the purposes of the applicable Services. Supplemental terms shall prevail over these Terms in the event of a conflict with respect to the applicable Services.

CareChamp may amend the Terms related to the Services from time to time. Amendments will be effective upon CareChamp's posting of such updated Terms at this location or the amended policies or supplemental terms on the applicable Service. Your continued access or use of the Services after such posting constitutes your consent to be bound by the Terms, as amended.

Our collection and use of personal information in connection with the Services is as provided in our Privacy Policy located here. CareChamp may provide to a claims processor or an insurer any necessary information (including your contact information) if there is a complaint, dispute or conflict, which may include an accident, involving you and a Third Party Provider (including a care giver) and such information or data is necessary to resolve the complaint, dispute or conflict.

2. The Services

The Services constitute a recruitment service and technology platform that enables users of CareChamps website and mobile application provided as part of the Services (each, an “Application”) to arrange and schedule care giving / home nursing with independent third party providers of such services, including independent third party care giving providers under agreement with CareChamp. Unless otherwise agreed by CareChamp in a separate written agreement with you, the Services are made available solely for your personal, noncommercial use. WHILST CARECHAMP PROVIDES BACK OFFICE SUPPORT AND SOURCES QUALIFIED AND VETTED CAREGIVERS TO THE BEST OF OUR ABILITIES, YOU ACKNOWLEDGE THAT CARECHAMP DOES NOT PROVIDE CAREGIVING SERVICES OR FUNCTION AS A CARE GIVER AND THAT ALL SUCH CAREGIVING SERVICES ARE PROVIDED BY INDEPENDENT THIRD PARTY CONTRACTORS WHO ARE NOT EMPLOYED BY CARECHAMP OR ANY OF ITS AFFILIATES. 

License.

Subject to your compliance with these Terms, CareChamp grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferrable license to: (i) access and use the Applications on your personal device solely in connection with your use of the Services; and (ii) access and use any content, information and related materials that may be made available through the Services, in each case solely for your personal, noncommercial use. Any rights not expressly granted herein are reserved by CareChamp and Carechamp's licensors.

Restrictions.

You may not: (i) remove any copyright, trademark or other proprietary notices from any portion of the Services; (ii) reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Services except as expressly permitted by CareChamp; (iii) decompile, reverse engineer or disassemble the Services except as may be permitted by applicable law; (iv) link to, mirror or frame any portion of the Services; (v) cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the Services or unduly burdening or hindering the operation and/or functionality of any aspect of the Services; or (vi) attempt to gain unauthorized access to or impair any aspect of the Services or its related systems or networks.

Third Party Services and Content.

The Services may be made available or accessed in connection with third party services and content (including advertising) that CareChamp does not control. You acknowledge that different terms of use and privacy policies may apply to your use of such third party services and content. CareChamp does not endorse such third party services and content and in no event shall CareChamp be responsible or liable for any products or services of such third party providers.

Ownership.

The Services and all rights therein are and shall remain CareChamp's property. Neither these Terms nor your use of the Services convey or grant to you any rights: (i) in or related to the Services except for the limited license granted above; or (ii) to use or reference in any manner CareChamp's company name, logos, product and service names, trademarks or services marks.

3. Your Use of the Services

User Accounts. In order to use most aspects of the Services, youmust register for and maintain an active personal user Services account (“Account”). You must be at least 18 years of age to obtain an Account. Account registration requires you to submit to CareChamp certain personal information, such as your name, address, mobile phone number, as well as at least one valid payment method (either a credit card or accepted payment partner). You agree to maintain accurate, complete, and up-to-date information in your Account. Your failure to maintain accurate, complete, and up-to-date Account information, including having an invalid or expired payment method on file, may result in your inability to access and use the Services or CareChamp's termination of these Terms with you. You are responsible for all activity that occurs under your Account, and you agree to maintain the security and secrecy of your Account username and password at all times. Unless otherwise permitted by CareChamp in writing, you may only possess one Account.

User Requirements and Conduct.

The Service is not available for use by persons under the age of 18. You may not authorize third parties to use your Account, and you may not allow persons under the age of 18 to receive transportation or logistics services from Third Party Providers unless they are accompanied by you. You may not assign or otherwise transfer your Account to any other person or entity. You agree to comply with all applicable laws when using the Services, and you may only use the Services for lawful purposes (e.g., no transport of unlawful or hazardous materials). You will not, in your use of the Services, cause nuisance, annoyance, inconvenience, or property damage, whether to the Third Party Provider or any other party. In certain instances you may be asked to provide proof of identity to access or use the Services, and you agree that you may be denied access to or use of the Services if you refuse to provide proof of identity.

Email Messaging.

By creating an Account, you agree that the Services may send you informational email messages as part of the normal business operation of your use of the Services. You may opt-out of receiving email messages from CareChamp at any time by sending an email to care@carechamp.co.za indicating that you no longer wish to receive such messages. You acknowledge that opting out of receiving email messages may impact your use of the Services.

Promotional Codes.

CareChamp may, in CareChamp's sole discretion, create promotional codes that may be redeemed for Account credit, or other features or benefits related to the Services and/or a Third Party Provider’s services, subject to any additional terms that CareChamp establishes on a per promotional code basis (“Promo Codes”). You agree that Promo Codes: (i) must be used for the intended audience and purpose, and in a lawful manner; (ii) may not be duplicated, sold or transferred in any manner, or made available to the general public (whether posted to a public form or otherwise), unless expressly permitted by CareChamp; (iii) may be disabled by CareChamp at any time for any reason without liability to CareChamp; (iv) may only be used pursuant to the specific terms that CareChamp establishes for such Promo Code; (v) are not valid for cash; and (vi) may expire prior to your use. CareChamp reserves the right to withhold or deduct credits or other features or benefits obtained through the use of Promo Codes by you or any other user in the event that CareChamp determines or believes that the use or redemption of the Promo Code was in error, fraudulent, illegal, or in violation of the applicable Promo Code terms or these Terms.

User Provided Content.

CareChamp may, in CareChamp's sole discretion, permit you from time to time to submit, upload, publish or otherwise make available to CareChamp through the Services textual, audio, and/or visual content and information, including commentary and feedback related to the Services, initiation of support requests, and submission of entries for promotions (“User Content”). Any User Content provided by you remains your property. However, by providing User Content to CareChamp, you grant CareChamp a country wide (South Africa), perpetual, irrevocable, transferrable, royalty-free license, with the right to sublicense, to use, copy, modify, create derivative works of, distribute, publicly display, publicly perform, and otherwise exploit in any manner such User Content in all formats and distribution channels now known or hereafter devised (including in connection with the Services and CareChamp's business and on third-party sites and services), without further notice to or consent from you, and without the requirement of payment to you or any other person or entity.

You represent and warrant that: (i) you either are the sole and exclusive owner of all User Content or you have all rights, licenses, consents and releases necessary to grant CareChamp the license to the User Content as set forth above; and (ii) neither the User Content nor your submission, uploading, publishing or otherwise making available of such User Content nor CareChamp's use of the User Content as permitted herein will infringe, misappropriate or violate a third party’s intellectual property or proprietary rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

You agree to not provide User Content that is defamatory, libelous, hateful, violent, obscene, pornographic, unlawful, or otherwise offensive, as determined by CareChamp in its sole discretion, whether or not such material may be protected by law. CareChamp may, but shall not be obligated to, review, monitor, or remove User Content, at CareChamp's sole discretion and at any time and for any reason, without notice to you.

4. Payment

You understand that use of the Services may result in charges to you for the services or goods you receive from a Third Party Provider (“Charges”). After you have received services or goods obtained through your use of the Service, CareChamp will facilitate your payment of the applicable Charges on behalf of the Third Party Provider as such Third Party Provider’s limited payment collection agent. Payment of the Charges in such manner shall be considered the same as payment made directly by you to the Third Party Provider. Charges will be inclusive of applicable taxes where required by law. Charges paid by you are final and non-refundable, unless otherwise determined by CareChamp. You retain the right to request lower Charges from a Third Party Provider for services or goods received by you from such Third Party Provider at the time you receive such services or goods. CareChamp will respond accordingly to any request from a Third Party Provider to modify the Charges for a particular service or good.

All Charges are due immediately and payment will be facilitated by CareChamp using the preferred payment method designated in your Account, after which CareChamp will send you a receipt by email. If your primary Account payment method is determined to be expired, invalid or otherwise not able to be charged, you agree that CareChamp may, as the Third Party Provider’s limited payment collection agent, use a secondary payment method in your Account, if available.

As between you and CareChamp, CareChamp reserves the right to establish, remove and/or revise Charges for any or all services or goods obtained through the use of the Services at any time in CareChamp's sole discretion. CareChamp may from time to time provide certain users with promotional offers and discounts that may result in different amounts charged for the same or similar services or goods obtained through the use of the Services, and you agree that such promotional offers and discounts, unless also made available to you, shall have no bearing on your use of the Services or the Charges applied to you. You may elect to cancel your request for services or goods from a Third Party Provider at any time prior to such Third Party Provider’s arrival, in which case you may be charged a cancellation fee.

This payment structure is intended to FULLY COMPENSATE the Third Party Provider for the services or goods provided including transport. CareChamp does not designate any portion of your payment as a tip or gratuity to the Third Party Provider. Any representation by CareChamp (on CareChamp's website, in the Application, or in CareChamp's marketing materials) to the effect that tipping is “voluntary,” “not required,” and/or “included” in the payments you make for services or goods provided is not intended to suggest that CareChamp provides any additional amounts, beyond those described above, to the Third Party Provider. You understand and agree that, while you are free to provide additional payment as a gratuity to any Third Party Provider who provides you with services or goods obtained through the Service, you are under no obligation to do so. Gratuities are voluntary. Additionally our policy states that all Third Party Providers have to report any tip to us so we can approve. After you have received services or goods obtained through the Service, you will have the opportunity to rate your experience and leave additional feedback about your Third Party Provider.

5. Disclaimers; Limitation of Liability; Indemnity.

DISCLAIMER. THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” CARECHAMP DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, NOT EXPRESSLY SET OUT IN THESE TERMS, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN ADDITION, CARECHAMP MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE REGARDING THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY OR AVAILABILITY OF THE SERVICES OR ANY SERVICES OR GOODS REQUESTED THROUGH THE USE OF THE SERVICES, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. CARECHAMP DOES NOT GUARANTEE THE QUALITY, SUITABILITY, SAFETY OR ABILITY OF THIRD PARTY PROVIDERS. YOU AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE SERVICES, AND ANY SERVICE OR GOOD REQUESTED IN CONNECTION THEREWITH, REMAINS SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.

CARE CHAMP IS RESPONSIBLE TO CHECK ALL REQUIRED DOCUMENTATION AS OUTLINED IN THE VETTING PROCESS FOR ACCURACY AS TO REASONABLE EXTENT. CARE CHAMP FURTHERMORE ORGANISES A MEDICAL MALPRACTICE GROUP INSURANCE FOR EACH THIRD PARTY PROVIDER AND HAS PROFESSIONAL INDEMNITY INSURANCE IN PLACE.

CARECHAMP's SERVICES MAY BE USED BY YOU TO REQUEST AND SCHEDULE CARE GIVING SERVICES WITH THIRD PARTY PROVIDERS, BUT YOU AGREE THAT CARECHAMP HAS NO RESPONSIBILITY OR LIABILITY TO YOU RELATED TO ANY CAREGIVING SERVICES PROVIDED TO YOU BY THIRD PARTY PROVIDERS OTHER THAN AS EXPRESSLY SET FORTH IN THESE TERMS.

THE LIMITATIONS AND DISCLAIMER IN THIS SECTION 5 DO NOT PURPORT TO LIMIT LIABILITY OR ALTER YOUR RIGHTS AS A CONSUMER THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.

You agree to indemnify and hold CareChamp and its officers, directors, employees and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including attorneys’ fees) arising out of or in connection with: (i) your use of the Services or services or goods obtained through your use of the Services; (ii) your breach or violation of any of these Terms; (iii) CareChamp's use of your User Content; or (iv) your violation of the rights of any third party, including Third Party Providers.

6. Governing Law; Arbitration.

These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and you consent to the jurisdiction of the Cape Town High Court in the event of any dispute. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between you and CareChamp with regard to the use of the Content and this Website.

Dispute Resolution

INFORMAL NEGOTIATIONS. To expedite resolution and reduce the cost of any dispute, controversy or claim related to this Agreement ("Dispute"), you and the Company agree to first attempt to negotiate any Dispute (except those Disputes expressly excluded below) informally for at least thirty (30) days before initiating any arbitration or court proceeding. Such informal negotiations will commence upon written notice, as set forth above.

Save for urgent or interim relief which may be granted by a competent court, in the event of any dispute of any nature whatsoever arising between you and CareChamp on any matter provided for in, or arising out of these T&C, and not resolved through the Customer Relations Department of CareChamp, then such a dispute shall be submitted to confidential arbitration in terms of the expedited rules of the Arbitration Foundation of South Africa. The expedited arbitration rules may be downloaded here

WAIVER OF RIGHT TO BE A PLAINTIFF OR CLASS MEMBER IN A PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING. You and the Company agree that any arbitration will be limited to the Dispute between the Company and you individually. You acknowledge and agree that you and the company are each waiving the right to participate as a plaintiff or class member in any purported class action or representative proceeding. Further, unless both you and the Company otherwise agree, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of any class or representative proceeding. If this specific paragraph is held unenforceable, then the entirety of this "Dispute Resolution" Section will be deemed null and void.

7. Other Provision

General. You may not assign or transfer these Terms in whole or in part without CareChamp's prior written approval. You give your approval to CareChamp for it to assign or transfer these Terms in whole or in part, including to: (i) a subsidiary or affiliate; (ii) an acquirer of CareChamp's equity, business or assets; or (iii) a successor by merger. No joint venture, partnership, employment or agency relationship exists between you, CareChamp or any Third Party Provider as a result of the contract between you and CareChamp or use of the Services.

If any provision of these Terms is held to be illegal, invalid or unenforceable, in whole or in part, under any law, such provision or part thereof shall to that extent be deemed not to form part of these Terms but the legality, validity and enforceability of the other provisions in these Terms shall not be affected. In that event, the parties shall replace the illegal, invalid or unenforceable provision or part thereof with a provision or part thereof that is legal, valid and enforceable and that has, to the greatest extent possible, a similar effect as the illegal, invalid or unenforceable provision or part thereof, given the contents and purpose of these Terms. These Terms constitute the entire agreement and understanding of the parties with respect to its subject matter and replaces and supersedes all prior or contemporaneous agreements or undertakings regarding such subject matter. In these Terms, the words “including” and “include” mean “including, but not limited to.”

Privacy Policy

 

Privacy Policy

CareChamp will take all reasonable steps to protect the confidentiality of its subscribers' information, and use its subscribers' information only for the purpose permitted or required.

CareChamp will gather, store and use personal information you provided to us on the website or application for the following purposes:

  • to communicate with you and to inform you of promotional offers and competition;
  • to inform you of any changes to the website, our terms or the services provided on the website that may affect your account;
  • to gather or create non­personal statistics about internet habits, click patterns and access to the website;
  • to verify your identity when you transact through the website.

CareChamp will only release its subscriber's information to a third party under the following circumstances:

  • when directed by the written instruction of the subscriber or prospective subscriber;
  • when directed by an order of Court or other competent authority;
  • where it is necessary to properly deal with and comply with any legislative enactment or regulation in respect of any complaint lodged in terms of CareChamp's complaints handling procedure;
  • during the process of debt collection;
  • to CareChamp's attorneys in connection with any potential, threatened or actual litigation;
  • to CareChamp’s auditors for the purpose of auditing their accounts; and
  • in terms of any applicable law.

Please take note of the following:

  • We do track the Internet address of the domains of visitors and analyse such for trends and statistics. The individual user remains anonymous.
  • Some of our web pages utilise "cookies" so that we can provide you with more tailored information when you return to our site. "Cookies" are used to enhance your interactive experience and generally improve the service which we offer you. You can set your browser to notify you when you receive a cookie, to decide whether or not to accept it.
  • We store the information you supply to us to personalise your use of our services. You may update personal information at any time by logging into your profile and editing it.
  • We may from time to time disclose aggregate non­personal information to third parties to identify the user population in general terms. Your identity and/or personal information will under no circumstances be disclosed.

What can CareChamp Companions do to assist homebound elderly people?

Fully screened and vetted companions from the CareChamp portfolio of home care services do just what the name implies; they provide company for people who are elderly and frail, or living with Alzheimer’s and unable to get out and about anymore.

CareChamp Companions are mostly retired from a professional career, most often linked to the healthcare sector, or people who work part-time and still want to add what they consider to be immense value to their free time by spending it in a meaningful way.

Isolation is something that most previously active elderly or frail people experience when their lives seem to get a little smaller every day, and where an extra set of hands, eyes and feet would make a real difference to their sense of isolation. Home Companions also give families peace of mind knowing that when they can’t be there, their loved one is in good hands.

Companions from CareChamp are able to assist with the following:

·        Motivate and intellectually stimulate your loved one in companionable conversation.

·        Manage the household where required.

·        Assist with activities that will engage your loved one and add value to their daily life, even if it is just for a couple of hours a week.

CareChamp Companions are ideal for those who spend much of their time alone and may need some assistance with basic daily tasks at home, which also allows family members the time to work or handle other activities – or to simply take a few hours of respite, knowing that their loved one has company and some supervision.

There are also the valuable social benefits that come with a decrease in isolation and improvement in the quality of life for your elderly frail loved one, and finding the right companion will not be difficult with the assistance of the team at CareChamp.

If you need the assistance of a companion for an elderly family member or friend, CareChamp will provide you with tailor made solutions at affordable rates to ensure that your loved one does not suffer in isolation.  CareChamp also offers the highest level in highly trained, fully vetted caregivers, nannies and registered nurses, providing a fully comprehensive range of home care services

Try engaging in activities that keep you connected to your loved one suffering from dementia.

It feels as if your beloved parent or close family member is slipping away from you as you try to negotiate the world of dementia.  It is especially hard to find ways of maintaining a connection with them but there are simple ways of helping to sustain your relationship and keep your loved one involved.

Watch an old movie with our loved one that will remind them of a time when they felt confident and comfortable, especially in a fast-paced technological world that becomes increasingly unfamiliar for seniors.  It’s a simple activity but it reduces anxiety, aggression, agitation and apathy, which are common symptoms associated with Alzheimer’s.

Following a simple daily or weekly routine will have a positive impact on your aging loved one’s quality of life.  If they know that you will go out for tea every Sunday and it is a standing date, it will help to reduce feelings of depression and anxiety.

As the symptoms of dementia increase, the simplest of activities, like taking a short scenic drive or a trip through the old neighbourhood will be a welcome break for your loved one.  Take a picnic basket with and feed the ducks, it all helps towards alleviating depression and anxiety.

Talk about the music your loved one enjoyed, who their favourite artist was and what the most popular dances were in the good old days or who some of their dance partners were, make sure to invest in some of their favourite tunes, music is wonderful therapy!  Let your loved one teach you a few steps, you’ll both have fun!

It is going to take effort on your part to find activities to share with a love one suffering from dementia, the ability to select their own activities and follow through with them gets lost along the way, it will be up to you to initiate the things you know will keep your loved one as connected and engaged as possible.

CareChamp has a wonderful portfolio of caregivers who are highly trained and dedicated to the roles they play in the lives of people suffering from dementia, offering fantastic support for families who need assistance caring for their loved ones at home.

You can see here just how much commitment has gone into creating a comprehensive home care service that is of the highest quality in South Africa, one that is trusted and relied on by many families in need of a helping hand!

Trust CareChamp to offer you the perfect caregiver for your elderly loved one at home.

CareChamp has not only taken a completely pioneering approach to using the latest technology combined with extensive experience in home care, but have also made finding the right caregiver for your loved one straightforward and simple.

The highly trained caregivers who form the core of a comprehensive range of home care services offered by CareChamp have all had thorough background checks and also have health and police clearance, giving clients complete peace of mind that their elderly frail loved one will be in the safest hands possible.

CareChamp Caregivers have all acquired a high level of qualification and experience from NIDO Nursing (Pty) Ltd and undergo further training on a regular basis as a team, making sure that the care each client receives is of the highest standard in South Africa.

With the focus on assisting clients to remain safely in the comfort, familiarity and security of their own home, CareChamp caregivers offer an outstanding level of commitment, sensitivity and passion for what they do.

Putting the health and safety of your elderly frail loved one in the hands of a stranger is not easy, which is why CareChamp has done all the background work for you, and once you have discussed your care requirements with the management team, you will have the freedom to choose from five suitable caregivers in their portfolio so that you find the perfect helping hand.

CareChamp home care services are affordable and you can decide on whether you need a part-time or permanent caregiver, the solutions are flexible enough to make it easy for you even if all you need is help a couple of hours a week.

Contact CareChamp to find the perfect caregiver, companion or nanny for your loved ones!

Are you struggling to balance the demands in your life while taking care of an elderly loved one?

The concern about the safety and health of your frail or older family member at home can literally consume your thoughts, which makes it very difficult for you to focus on other important demands you may have in your life.

Studies show that most frail and elderly people are choosing to live at home, and while a lot of families take on the responsibility themselves to care for their loved one at home, a large percentage of families are opting for caregiver assistance, or, at the very least, having a caregiver they have chosen from an agency such as CareChamp to come in and give family caregivers a break.

It may just be a couple of hours a week a few times per week, and perhaps even on a weekend, whichever it is, when you need to find someone you can trust with the care of your frail or elderly loved one, CareChamp swoops in to lend a hand.  Even if all you need is a break in which to catch your breath, knowing that you have the services of a professional, highly trained caregiver available to assist will offer you the time-out you need.

If your family member requires regular assistance with health care needs, CareChamp has a team able to provide a range of medical services, such as medication services, physical therapy and nursing assistance.

CareChamp registered nurses are available to assist with initial assessment of each client and setting up the right care plan for clients, providing wound care assistance as well as being a sound platform for any advice required by caregivers.

Should your loved one need help with daily activities and personal care, such as bathroom assistance, medication reminders, a little light housekeeping to maintain the hygiene in critical areas or with mobility and exercises, a well trained caregiver from CareChamp will perfectly suit you.

Find out more about what CareChamp can do to assist you with home care for your loved one here and exactly how it works in order to make sure your loved one is in the care of trusted professionals!

Raising the standard of caregivers is the basis of all homecare services offered by CareChamp.

Watching someone you love losing their independence in the latter years of their life is a painful experience to say the least.  You see a once vital and active life getting smaller every day, and if there are medical complications such as illness, frailty or dementia setting in it can leave you and your family feeling helpless, especially if you have decided that you will not be putting your loved one into a frail care facility.

When we are ill all we want is to be safely tucked up in our own beds, which is exactly how it feels for our elderly or frail loved ones.  The acceptance that their independence has already been lost in many ways is tough enough, but having to give up their home or the security of the familiar surroundings of your home, is a crushing blow that is hard to recover from.

This is when the helping hand that CareChamp is able to reach out to you becomes a truly valuable resource that will allow your loved one to remain safely at home, surrounded by all that is familiar, making the acceptance of other limitations on a physical level a little easier to accept and adapt to.

While it is never easy letting a stranger into your family life, CareChamp has taken every precaution to ensure that any caregiver or companion that is a member of their portfolio is fully equipped to offer the best care in terms of training, thoroughly vetted backgrounds and in their natural compassion that makes them choose to be of assistance to others.

CareChamp makes it even easier for you to use their affordable, flexible homecare services by sending you the profiles of five different Champs, as their caregivers are called, giving you the opportunity to personally choose the perfect champ to suit your elderly, frail or disabled loved one.

With registered nurses also forming part of the CareChamp portfolio to assist with initial assessment and care plan creation as well as with wound management, there is always a nurse available to assist any caregiver with queries that may require urgent attention, adding yet another layer of security to the protection of your loved one.

Please visit the CareChamp website for in-depth information regarding the full range of services offered by this team committed to raising the standard of home care services to a new level of excellence.

Navigate the world of caring for an elderly frail loved one with a little help from CareChamp.

The mission of the team at CareChamp is to assist families in caring for elderly, frail or disabled loved ones in the comfort of their own home, giving families the peace of mind that their loved one is in the best home based care possible.

In order to provide care of this high standard, CareChamp has done all the background, health and police clearance checks required for all their caregivers in the CareChamp portfolio.  Home caregivers in the CareChamp portfolio are truly exceptional individuals who have committed themselves to assisting the elderly and frail who lost their independence to have a better quality of life.

CareChamp works with NIDO Nursing (Pty) Ltd, a highly respected training centre that trains future health care assistants in their 12 month tailored programme for private health care, and all the Champs from CareChamp are NIDO Nursing certified, as well as having had the experience of working in private hospitals and with private patients during the course of their training.

There are also wonderful companions who form part of the homecare services offered by CareChamp, companions who are retired themselves, most often from health care professions, available to offer companionship for elderly clients who are no longer able to get out or socialise.

Isolation and depression can take a heavy toll on the health of your elderly loved one, which is why a CareChamp companion may be the perfect solution in keeping your loved one engaged in intellectual conversation, motivating them to do the things they are still able to, as well as assisting with managing the household in a way that helps your loved one to feel a little more independent.

They say that getting old is not for the faint hearted, well its true, but no matter how much courage your elderly, frail or loved one may have, when they need a caregiver or companion to ease the rocky moments along the way, make sure you give them the best by contacting CareChamp!

How to arrange a trusted caregiver from CareChamp for your elderly frail or disabled loved one.

The management team from CareChamp, who have put together an exceptional team of home caregivers, have gone to great lengths to ensure that finding the right caregiver for your loved one at affordable rates and according to flexible routines is a straightforward and stress-free procedure.

If you have an elderly member of your family or friend in need of frail care or disabled care in the comfort of their own home, it is almost a certainty that you have decided that the familiarity of their own home, or yours, is by far a safer and more affordable option to frail care institutions.

CareChamp is there to lend a hand, and all it takes is for you to contact their experienced team to start the process of finding a highly trained professional caregiver that will make you feel comfortable enough to invite them into your home or the home of your loved one in safety.

There is an easy reservation form available on the CareChamp website where you are able to fill in your contact details, what your care requirements may be, starting dates and times you will be needing your caregiver to fulfil, as well as details such as whether you are interested in hourly, daily, once-off or recurring, full-time care.

Once you have filled in the relevant details, CareChamp will send you the profiles of up to five caregivers to choose from within eight hours, which allows you the opportunity to learn a little more about each caregiver before making your choice.  Of course you are welcome to give the friendly team at CareChamp a call in order to discuss care requirements or to do your reservation telephonically.

For skilled, insured and carefully vetted professional home caregivers who have undergone an exceptional level of training, please visit www.carechamp.co.za for in-depth information regarding their full range of services.

Give your disabled or frail loved one the benefit of a compassionate and trusted caregiver.

Whether you need home care assistance for a loved one who needs frail care, disability care, dementia or Alzheimer’s care in the comfort of their own home, CareChamp has a team of fully qualified professional caregivers available to assist on either a part-time or full-time basis.

All CareChamp caregivers have been rigorously vetted, having all undergone full background and identity checks, as well as having police and health clearance, in order to offer the highest standard of homecare services in South Africa.  The management team at CareChamp is also committed to the ongoing training of their team members and the encouragement to take an innovative approach towards improving the comfort of their clients.

The flexibility offered by CareChamp means that even if you only need assistance a couple of hours a week or on a weekend, there will always be a caregiver available to lend a hand.  Each client has individual care requirements and schedules, all of which can be planned to fit in smoothly with the routines of your loved one and your family.

If you are the main caregiver, perhaps you need a little time in which to recharge your batteries and catch up on some of the daily routines that can fall by the wayside while caring for a loved one, which is the perfect opportunity for you to be able to rely on CareChamp to provide you with a caregiver who will give you the time out you may need.

CareChamp caregivers will make sure that your loved one who is disabled, either physically or mentally, as in the case of dementia and Alzheimer’s, is kept safe and secure in the comfort of your own home, giving you peace of mind as you focus on your responsibilities outside of the home.

There are many roles that CareChamp caregivers and companions can play in ensuring that your loved one is given the level of compassionate care they deserve, all it takes is a visit to their website or a call to their team to plan a tailor made homecare solution for your loved one!

Would you like quality assistance in caring for your disabled or elderly loved one at home?

Many family caregivers get to the point where they realise that they really do need help at home.  Some of the telltale signs will include the recognition that your loved one requires almost constant supervision and assistance with daily activities such as bathing, dressing and mealtimes.  Pressure also grows for the caregiver as they find that a lot of their housekeeping routines and regular errands are only managed with great difficulty, and in a lot of cases simply end up being left undone.

It is also an emotionally stressful situation for even the strongest of us, and no matter how much we love the family member or friend we are taking care of, it may be time to accept that more than just one caregiver is needed so that you are able to take care of any business outside of the home.

Employing a caregiver on your own is very challenging on many levels, you will need to do your own investigation into the background and credentials of the caregiver, ensure that police clearance and health clearance is up to date as well as handle all the administrative duties that go along with employing outside help. 

Insurance, UIF, workmen’s compensation and other legalities are essential when employing anyone, all of which is time consuming and stressful, which is the last thing you need under the circumstances, especially if you are already feeling fragile and burned out.

The CareChamp management team of professionals have created a service that brings you a new and improved experience of home nursing and caregiving services designed to give you absolute peace of mind, managing all the administrative requirements on your behalf, as well as ensuring that all caregivers in their portfolio are highly trained, completely trustworthy and fully vetted on every level.

Based on your care requirements, CareChamp will put together a tailor made, flexible and affordable home care service that will address the various issues that caring for your loved one involves.  Activities and tasks such as assistance with the maintenance of personal hygiene, grooming and appearance and meal preparation are all catered for by the quality service offered by caregivers in the CareChamp portfolio.

For more in-depth information regarding the comprehensive range of home based services offered by CareChamp, please visit www.carechamp.co.za, or contact the friendly team for assistance in obtaining the best care for your loved one at home.

The precious tangible and intangible benefits of home based caregivers for your loved one.

There are many individuals who live alone, and as they age, begin to have trouble getting around, especially once they lose their driving privileges and do not have any friends or family nearby, which tends to increase their sense of isolation tenfold.  This is where highly trained and qualified caregivers from CareChamp become a quintessential part of any high quality home care service.

It is not only the physical care that a CareChamp caregiver is able to provide in the home that makes them valuable in the day to day life of elderly clients, but that in the process of carrying out their duties they also provide precious social interaction which helps to stave off loneliness and depression at this stage of a client’s life.

It is hard not to worry about your loved one whether you are at work all day, live a few minutes away or are a continent away, but with the assistance of the management team at CareChamp, you will have a trusted, fully vetted caregiver as a valuable addition to the care of your loved one to give you priceless respite and peace of mind.

The role of a CareChamp caregiver encompasses many essential duties in keeping your elderly loved one safe in the comfort of their own home, from ensuring that they have assistance with mealtimes to caring for their personal hygiene and encouraging them to exercise where appropriate and so much more.

In addition to this security provided by a caregiver from CareChamp, you will have someone you can trust to keep an eye on your loved one and detect any changes in their condition, such as loss of appetite, sudden weight loss, the mismanagement of medication and things like forgetting to turn the stove off.

This is the kind of accountability you can rely on from professional caregivers from CareChamp, which makes a major contribution in preventing accidents and other health complications that can be avoided, especially when your elderly loved one has a difficult time communicating or remembering things. CareChamp caregivers are specifically trained to read subtle clues about any changes to an elderly client’s mental or physical condition and to act quickly to remedy the situation.

Home based care for elderly frail clients, those with disabilities or living with Alzheimer’s as well as clients who are in need of post-operative care will benefit in both tangible and intangible ways with the services of a home caregiver from CareChamp who will suit your loved one perfectly in all aspects.

High quality caregivers make it easy for loved ones to remain safely in their family home.

CareChamp has gone to great lengths to offer a high quality home care service that makes it possible for elderly frail people to continue living in the comfort and security of their own homes with the assistance of highly trained caregivers.

The prohibitive cost of care facilities has brought about a major change in the approach of families who are in need of assistance in the caring for a loved one who needs frail care, disability care or dementia care. 

Employing a registered and trained caregiver through a reputable home based care service such as CareChamp has become a safe and affordable option, allowing families peace of mind where it comes to the care of their loved ones or friends who feel more comfortable in the familiar surroundings of their own home or in the homes of their families.

Isolation is another aspect that affects the elderly, especially for those who have chosen to stay in their own home, and in order to bring a little light into lives that have become lonely, CareChamp offers the services of caring and compassionate companions who offer companionship and mentally stimulating conversation, as well as encouragement to engage the client in other interests.

All members of the caring team at CareChamp have gone through thorough background checks, are all in possession of the necessary qualifications either as caregivers, or, as in the case of CareChamp companions are retired teachers or professionals who have had experience in caring for others over many years.

The caregiver, home nursing and companion services offered by CareChamp are flexible and affordable, allowing for tailor made solutions to suit specific care requirements of each client, depending on the circumstances.

CareChamp caregivers, home nursing assistants and companions all have police clearance and health certificates to give families peace of mind about bringing a member of this exceptional team into their homes and the lives of their loved ones.  It is a simple process to ensure the highest standard of home care for a loved one on either a full time or part-time basis when you call on CareChamp to lend you a hand.

Choose a caring companion to assist your loved one struggling with the loss of independence.

CareChamp not only provides the highest quality in professional and compassionate caregivers, they also offer CareChamp Companions who are either retired from a professional career, most often linked to the health care sector, or currently working part-time and enjoy adding value to the lives of others by spending their free time in a meaningful way.

Caring for the elderly, disabled and those living with dementia is definitely a calling, and the special individuals who respond to this higher calling are the type of compassionate and caring people that are highly valued by the management team at CareChamp, providing clients with companions who bring a ray of sunshine into the lives of many elderly and disabled CareChamp clients.

CareChamp companions are generally available to spend as many hours per week with your elderly loved one in the comfort of your own home as you require, motivating and mentally stimulating your loved one while at the same time managing the household when it is required.

When a loved one is still living at home but struggling with the effects of getting older and losing much of their independence, bringing in a caring companion who has the requisite experience will bring relief in the form of providing seniors with physical assistance, as well as help with the emotional impact and routine aspects of daily life as they change.

Your CareChamp companion will support your loved one by being a friend and engaging them in intellectually stimulating conversation, motivating them by taking a creative approach to the circumstances, interests and individuality of the client. 

CareChamp companions have been carefully selected by the management team to ensure a high quality contribution to the maintenance of health and safety in the care environment, being aware of and contributing to the limitation of hazards in the environment in order to prevent and manage any incidents or accidents that may arise.

Through the CareChamp professional approach, you can be certain that your loved one’s basic values, beliefs and customs will be fully respected along with the maintenance of complete confidentiality.

Please contact CareChamp to assist you in finding the perfect companion to care for your elderly loved one in the comfort of your own home.

High quality caregivers and flexible home based nursing services are always on call at CareChamp.

CareChamp is a registered company providing caregivers and home based nursing services in South Africa, offering a highly trained team of professional caregivers who are passionate about the services they offer to the elderly, those in need of frail care or disabled care in the comfort of their own home.

The caregivers and home based nurses who form part of the exceptional team at CareChamp have all had the very best in training from highly regarded NIDO Nursing (Pty) Ltd, and are all in possession of a valid Care Assistant Certificate as proof of their qualification.

The CareChamp management team has taken an innovative approach to the provision of caregivers and home based nursing services, combining their own professional backgrounds in private hospitals and home nursing placements added to qualifications in Business and Operational Management to raise the level of service in the industry.

As a result of these combined experiences and backgrounds, CareChamp has created a streamlined system designed to make the process of hiring caregivers and home based nurses as straightforward and uncomplicated as possible.  CareChamp takes care of all the administrative tasks required in the hiring of caregivers, managing the scheduling of caregivers, payments, time tracking through GPS check-in and checkout times, as well as ensuring that you are furnished with regular care reports.

All CareChamp caregivers go through stringent background checks, with police clearance and health clearance certificates available on request, giving you peace of mind that your elderly frail or disabled loved one is cared for safely in the familiarity of their own home, and that their comfort and security is the number one priority of their CareChamp caregiver.

Please visit the CareChamp website to browse the comprehensive caregiver and home based nursing services offered by this exceptional team of professionals, or contact them to set up an affordable and flexible schedule to suit your care requirements!

Exceptional caregivers from CareChamp lend a hand in caring for your loved one at home.

Having a caregiver that you can trust and rely on to make you feel comfortable about the care of your loved one in the comfort and security of your own home is ideal, especially if you are dealing with a hectic day to day life.  It also helps to have a caregiver you can rely on to take over for a few hours a week if you are playing the role of caregiver yourself, giving you the time and space needed to recharge your spirit.  Taking care of a loved one is both physically and emotionally challenging, which is why CareChamp would like to be able to step in and lend you a hand when you need it most.

CareChamp makes this level of comfort and trust the bottom line by carefully vetting each caregiver who joins their team of ‘Champs’, ensuring that thorough background checks are done, in addition to ensuring health and police clearances for all team members.  The CareChamp team of caregivers are also people who are passionate about their calling and have answered it with the ability to offer the kind of compassion any elderly, frail or disabled client deserves.

The management team at CareChamp has done everything possible to ensure that you can have complete peace of mind while leaving your elderly or frail loved one safely at home in familiar surroundings, knowing that they will have the best care possible.

Depending on your individual care requirements, CareChamp will assist in establishing the most affordable and flexible solution, drawing up a schedule that will suit your needs, whether it is just for a few hours a day, on a weekend or on a long-term basis.  The entire experience offered by CareChamp is one based on transparency and honesty, providing you with the expert advice of professionals dedicated to the highest level of home based nursing services in South Africa.

CareChamp also offers hospital-to-home services, exceptional nannies and companions for the elderly as well as registered nurses who are on call to assist caregivers with any queries they may have.  Why not contact CareChamp yourself to find out what they can do to lend a hand in what may be challenging circumstances for you and your family.

Contact CareChamp for a comprehensive range of exceptional home care services.

CareChamp offers superior caregivers, companions and home nursing assistants that you can trust implicitly with the care of your loved one in the comfort and safety of their own home, surrounded by the security of familiar surroundings.  The management team at Care Champ is committed to open, honest and transparent communication on all levels with clients, while maintaining ongoing training for their team of caregivers and encouraging them to use innovative ideas that will make each client feel understood and well cared for.

Each CareChamp caregiver, companion, home nursing assistant and nanny is very carefully vetted, with health clearance and police clearance certificates available at the request of clients in order to give them peace of mind when bringing any CareChamp team member into their home.  All caregivers in the CareChamp portfolio have the all-important Health Care Assistant Certificate from NIDO Nursing (Pty) Ltd, which assures you of the highest standard in home care services in South Africa.

CareChamp non-medical services are provided by certified caregivers and care companions, registered nurses in their portfolio are available to assist with wound management, initial assessment and care plan creation, enabling CareChamp to provide an all-encompassing home care service. Having registered nurses on call also offers a platform any caregiver is able use in addressing questions that may arise relating to specific care procedures.

CareChamp caregivers and companion duties encompass numerous services, such as companionship, meal preparation, bathroom assistance, mobility, exercises and medication management, as well as light housekeeping where necessary in order to ensure hygiene in the most critical areas.

The commitment of the management team at CareChamp is to ensure that their caregivers and companions are infinitely qualified to assist clients in meeting their nutritional needs, encouraging clients to participate in recreational activities where possible and to take care to ensure the maintenance of the physical and emotional comfort of each client.

CareChamp caregivers, companions, home nursing assistants and nannies are dedicated to maintaining confidentiality, ensuring the safety of clients with regard to the security of the premises, as well as protecting the client’s belongings and valuables with the utmost of respect.

CareChamp has raised the standard of home care in South Africa to a new standard, and although they are based in Cape Town, through their partnership with Nido Nursing (Pty) Ltd CareChamp is able to offer their services to clients in all the main centres throughout South Africa.

A winning combination of home health care and technology offered by CareChamp.

It is never an easy decision to invite a stranger into your home to take care of a loved one who may require frail care, dementia care or assistance due to disabilities, but by choosing CareChamp caregivers you will be hiring highly trained home care assistants who are held to the highest standards by the management team at CareChamp.

Caregivers and home nursing assistants from CareChamp have all earned their Health Care Assistant Certificates through exceptional training from NIDO Nursing (Pty) Ltd, and also receive ongoing training from CareChamp in order to keep up with the latest developments in caregiving and home nursing assistance.

All members of the CareChamp team go through a process of receiving health clearance and police clearance certificates, as well as undergoing an in-depth background check.  All of these certificates and clearances are aimed at assuring clients that their loved ones will be in the care of caregivers that can be trusted and relied on to keep your loved one safe and cared for in the comfort of their own home.

The CareChamp team will assess the level of care you may require, and based on this information the team will send through the profiles of five carefully selected caregivers ideal for your care requirements, giving you the opportunity to make your own choice of caregiver from the profiles emailed to you.

Non-medical services are performed by certified caregivers and home nursing assistants, however, CareChamp also has registered nurses available to assist in the creation of an appropriate care plan and schedule once an initial assessment is carried out.  These CareChamp registered nurses are also available to offer medical services such as the management of medication, wound care and other related services.

Contact CareChamp to plan the best possible care to keep your loved one safe and secure in the comfort of their home in complete confidence, knowing that you are able to rely on a highly trained, compassionate caregiver for the best in home care assistance.