FAQ Homecare Furniture and Mobility Aids

Delivery times

Our delivery time ranges between 1 - 5 working days, depending where you are based in South Africa.

Warranty 

Most of our products come with a 6 months unless otherwise stated, these vary from product to product.

Returns and Refund policy

We can't accept returns on toilet items and any items that have been used.
Usually we treat each case accordingly.
After receipt and positive inspection of applicable products returned - we will refund within 5 working days.
No refunds on our rental options possible.

How does the return of a rental work

Two weeks before the rental period is over, we will get in touch with you to arrange collection. The collection fee will be the same as initial delivery fee.
Yes, we will charge for delivery, set-up and collection, depending on the area.

Can we book an option of a handyman to help with setup of goods?

Yes, we can assist you to find a handyman in your area.